Privacy Policy

TS Law Pty Ltd trading as Segelov Taylor Lawyers (Segelov Taylor Lawyers) is committed to providing quality services to you and to protecting your privacy at all times.  This policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

Consent to use information

You are not obliged to disclose personal or sensitive information about yourself or your contact details when you visit our website. By voluntarily providing us with any personal information, you consent to us using this information to assist you with your enquiry and to offer any of our services that may be relevant to you.

What is Personal Information and why do we collect it?

Personal Information is information or an opinion that identifies an individual. The Personal Information we collect, and hold will depend on your interaction with us.   This personal information will be obtained in many ways including via email, via phone, via our website(s) and in written document you provide to us, or we obtain with your authority.

We hold personal information for the purposes of providing services to you or to someone else you know or have engaged with in some way; providing you with information about other services that we offer that may be of interest to you; facilitating our internal business operations, including the fulfilment of any legal requirements; and analysing our services and customer needs with a view to developing new or improved services.

Clients

When you become a client of Segelov Taylor Lawyers we collect all information necessary to assess, protect and advance your legal matter. We are required by law to keep this information for seven years once your case is closed.

Our website

We collect website activity statistics such as number of visitors, pages visited, time and date of visit and where you accessed our website from, so that we can make informed decisions relating to improving our website and the service we deliver. This information is anonymous and doesn’t identify a person.

When you visit our website, a cookie may be placed on your computer which is later used to display advertising on other websites you may visit.

The cookie does not contain personal information that can identify you but may contain information about the page you visited on our website. If you do not wish for this to occur, you can remove cookies from your computer, by following the standard procedures for your internet browser to do so.

Third Party Disclosure

We may disclose information to third parties when outsourcing services, such as data storage, debt collection, bulk distribution and mailing, direct marketing, technology support services and obtaining expert help from consultants to improve our services.

We have contractual agreements with our service providers to protect your information up to the same standards as if we stored the information ourselves and to prevent them using the information, we provide for any purposes than our own.

Obligations to disclose

There are times when we will be required by law to disclose any personal information we have about you, such as in the instance of an investigation into bankruptcy, counter-terrorism, fraud, taxation etc.

Your Information

We take all reasonable steps to ensure that information we collect, use or disclose is accurate, complete, up-to-date and securely stored. We strive to protect your personal information from misuse, loss and unauthorised access; however, we cannot guarantee security.

You can access your personal information held by Segelov Taylor Lawyers by making a written request to the address:

Segelov Taylor Lawyers, Level 7, 50 Park Street, Sydney NSW 2000.

You may telephone us at 02 8880 05000.

You mail email us at mail@segelovtaylor.com.au.

You can also contact David Taylor who is a principal of the firm and Director of TS Law Pty Ltd with any queries or complaints at david@segelovtaylor.com.au.

In some circumstances, we are permitted to deny your request for access, or limit the access we provide.

Failure to provide information

If the personal information you provide to us is incomplete or inaccurate, we may be unable to provide you, or someone else you know, with the services you, or they, are seeking.

 

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